Learning Session 1 brings teams together

Group shot learning session one7

Key healthcare professionals from across the Northern Region have taken part in the First, Do No Harm campaign’s Learning Session 1, jointly-hosted by the Health of Older People (HOP) Clinical Network.

Around 60 participants from the DHBs and age-related residential care (ARRC) sector attended the June 27-28 event in Auckland, focusing on initiatives with the potential to reduce falls and pressure injuries.

The Learning Session was jointly-hosted by the Health of Older People (HOP) Clinical Network and attracted a strong representation from the age-related residential care sector.

It featured presentations from Counties Manukau DHB CEO Geraint Martin, improvement science consultant Brandon Bennett, University of Auckland Professor Ngaire Kerse, Associate Professor Andrew Jull and others.

Feedback from participants was largely positive and will be incorporated into the format of a second First, Do No Harm campaign learning session, to be held in November, 2012.

Opening the session, Northern Region Health Plan executive sponsor Dr Margaret Wilsher said the success of the First, Do No Harm campaign depended on changing the clinical culture.

“The real test of the success of this campaign will be a change in patient outcomes – that we actually will stop patients being harmed when they come into hospitals or to aged residential care facilities or to GP practices or to wherever,” she said.

“Thinking that we are the custodians of their safety, not people that will actually see their safety put at risk.

“That’s a big challenge and I think the biggest challenge of all for us is to change the mindset of clinicians.

“We all think we do good; we all think we make people better; we’re helping people – but we’ve actually got to do more than that.

“We have to be much more vigilant and we have to participate in a campaign to encourage people to actually make patient safety (at) the forefront … (of) their mind before they do anything else.

“That means being inclusive of families, including the patient – him or herself – in this journey as well.”

First, Do No Harm Clinical Lead Karen O’Keeffe said the campaign was about measuring outcomes and “learning our way to improvement together” rather than about judging.

She said there was wide acceptance that teams across DHBs, age-related residential care and primary care were coming to the regional patient safety campaign from different environments and resourcing bases.

“We have pockets of excellence around the region – and in different sectors – and I think we need to share how these things are occurring and what we can learn, how we can implement these wider across (the region) and make them fit our own environments.”